Paul Arthur Bodine, Kellogg MBA, COO, Architect, Educator

Paul Arthur Bodine, Kellogg MBA, COO, Architect, Educator

Chicago, Illinois, United States
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Jamfa Holdings LLC

About

Experienced business consultant with a demonstrated history of helping large and small…

Articles by Paul Arthur

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Experience

  • Jamfa Holdings LLC

  • -

    Chicago

  • -

    Greater Chicago Area

  • -

    Greater Chicago Area

  • -

    Lake Forest, IL

  • -

    Chicago, Illinois, United States

Education

Licenses & Certifications

Volunteer Experience

  • Founder

    Chicago School of Business Architecture Institute

    - 9 years

    Education

    The Institute serves the corporate, nonprofit, governmental, professional, and academic communities through:

    • Advocacy — an independent voice encouraging organizations to adopt a Business-Side Business Architecture program reporting to their senior decision-maker.

    • Information and Guidance — serving as a trusted information resource for organizations forming business-side Business Architecture practices.

    • Industry Leadership — providing support and recognition for those…

    The Institute serves the corporate, nonprofit, governmental, professional, and academic communities through:

    • Advocacy — an independent voice encouraging organizations to adopt a Business-Side Business Architecture program reporting to their senior decision-maker.

    • Information and Guidance — serving as a trusted information resource for organizations forming business-side Business Architecture practices.

    • Industry Leadership — providing support and recognition for those whose research and actions champion the Chicago School view.

    • Sustainability and Social Responsibility — encouraging the adoption of improvements to the workplace environment, sustainability practices, and community service.

    • Trust — committing to remain unswayed by compromising forces while engaging recognized business and academic leaders as champions.

  • Founder

    Business Architects Association®

    - 6 years

    Economic Empowerment

    The Business Architects Association was the first professional organization supporting the Business Architecture industry. The BAA helped to set standards, define certification, and promote communication within the Business Architecture community. The BAA merged with the Business Architecture Guild® in 2014.

  • Bright Promises Foundation Graphic

    Past President and Legacy Council Member

    Bright Promises Foundation

    - Present 33 years

    Children

    Bright Promises Foundation creates opportunities for Illinois children to reach their full promise and potential. We work with organizations to develop and deliver programs providing the basis for positive lives and brighter futures.

    Formerly known as the Illinois Humane Society, Bright Promises Foundation has a heritage of serving Illinois for more than 140 years and has a strong legacy of understanding and meeting the needs of our children.

    Served on the Board of Directors for…

    Bright Promises Foundation creates opportunities for Illinois children to reach their full promise and potential. We work with organizations to develop and deliver programs providing the basis for positive lives and brighter futures.

    Formerly known as the Illinois Humane Society, Bright Promises Foundation has a heritage of serving Illinois for more than 140 years and has a strong legacy of understanding and meeting the needs of our children.

    Served on the Board of Directors for 21 years, President for two. Received President's Award in 2019.

  • Northwestern University Graphic

    Member, University Library Board of Governors

    Northwestern University

    - 14 years

    Education

    The Board of Governors promotes the mission of the University Library to the business community, provides support to the Library staff, and raises money to fund collections and improvements to the Library's facilities.

  • Chicago Cultural Mile Association Graphic

    Board of Directors

    Chicago Cultural Mile Association

    - Present 18 years

    Arts and Culture

    The Chicago Cultural Mile Association is an independent not-for-profit organization dedicated to raising awareness of the unique strengths and diverse offerings available to visitors frequenting our strategic location. CCMA is composed of institutions, businesses and individuals who support the CCMA’s goal to:

    • Promote the institutions, businesses, and attractions along the Mile
    • Enhance the Cultural Mile streetscape, including our initiative to develop Grant Park South
    • Market…

    The Chicago Cultural Mile Association is an independent not-for-profit organization dedicated to raising awareness of the unique strengths and diverse offerings available to visitors frequenting our strategic location. CCMA is composed of institutions, businesses and individuals who support the CCMA’s goal to:

    • Promote the institutions, businesses, and attractions along the Mile
    • Enhance the Cultural Mile streetscape, including our initiative to develop Grant Park South
    • Market and brand the Chicago Cultural Mile as a destination avenue
    • Create networking and partnership opportunities for members
    • Build a premier merchant-based advocacy group for citizens and stakeholders of our district

  • DePaul University - Charles H. Kellstadt Graduate School of Business Graphic

    Affiliate Member - Sustainable Management Subcommittee

    DePaul University - Charles H. Kellstadt Graduate School of Business

    - 4 years

    Education

    This Subcommittee is tasked with the coordination of cross-university curriculum development of sustainability programs, concentrations and coursework. It is part of the DePaul Sustainability Network ("DSN") coordinated by Dr. Ron Nahser.

    The DSN is charged with:

    • implementing DePaul's sustainability plan, using the organizing framework of C.O.R.E. – Curriculum, Operations, Research and Community Engagement.

    • Coordinates the planning, promotion, and communication of…

    This Subcommittee is tasked with the coordination of cross-university curriculum development of sustainability programs, concentrations and coursework. It is part of the DePaul Sustainability Network ("DSN") coordinated by Dr. Ron Nahser.

    The DSN is charged with:

    • implementing DePaul's sustainability plan, using the organizing framework of C.O.R.E. – Curriculum, Operations, Research and Community Engagement.

    • Coordinates the planning, promotion, and communication of sustainability efforts at DePaul University.

    • Collaborates with the C.O.R.E. - aligned working groups to gather data.

    • Make recommendations on improving DePaul’s efforts towards sustainability outreach and engagement with the community.

    As members of the Association for the Advancement of Sustainability in Higher Education (AASHE), DSN uses the Sustainability Tracking, Assessment & Rating System (STARS®) to gauge the progress of sustainability related activities.

Publications

  • 3-Step Charrette: A Framework for Teaching Students to Solve Complex Problems in a Real-World Environment

    Management Teaching Review

    The 3-Step Charrette problem-solving methodology turns the classroom into a consulting firm. It trains participants to solve complex, real-world problems cooperatively and systematically. Participants identify needed information and perform several research cycles in teams to gain knowledge to examine the root causes of a presented problem. Participants then re-form into different groups to find solutions, ultimately consolidating their chosen solutions into a plan of action. The jigsaw…

    The 3-Step Charrette problem-solving methodology turns the classroom into a consulting firm. It trains participants to solve complex, real-world problems cooperatively and systematically. Participants identify needed information and perform several research cycles in teams to gain knowledge to examine the root causes of a presented problem. Participants then re-form into different groups to find solutions, ultimately consolidating their chosen solutions into a plan of action. The jigsaw transposition from research teams to solving groups ensures that participants acquire needed expertise and properly characterize the problem before attempts to fashion solutions even begin. As participants follow the procedure, the instructor guides them using in-stream debriefing. Designed for use with a live client, this experiential exercise is useful for capstone, strategy, consulting, design thinking, and business architecture courses.

    See publication

  • "Business Architecture: An Emerging Profession"

    Business Architects Association Institute

    An overview of the profession of Business Architecture and the trajectory it is expected to follow into the future.

    See publication

Courses

  • Business Architecture (MBA)

    -

  • E-Business Strategy (MBA)

    -

Projects

  • 1. Auction Manager & Operations Specialist : MROverstocks.com, -- W.W. Grainger’s e-commerce auction site for surplus industrial supplies and equipment (9 months)

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    • Situation: Leadership challenged the team to increase listings on the MROverstocks.com surplus industrial supply products auction website.

    • Action: Managed 42 supplier accounts (e.g., Motorola, Igloo, Ingersoll-Rand). Worked out listing schedules with Suppliers, inserted HTML tags, uploaded product information, created listings and processed transactions of winning auctions. Analyzed the correlation between supplier/product attributes and Sales to develop expert recommendation…

    • Situation: Leadership challenged the team to increase listings on the MROverstocks.com surplus industrial supply products auction website.

    • Action: Managed 42 supplier accounts (e.g., Motorola, Igloo, Ingersoll-Rand). Worked out listing schedules with Suppliers, inserted HTML tags, uploaded product information, created listings and processed transactions of winning auctions. Analyzed the correlation between supplier/product attributes and Sales to develop expert recommendation matrices for targeting business development, sales, marketing, product mix and auction variable values. Helped suppliers develop internal cross-organizational processes to support their new MROverstocks.com auction channel. Created auction operations manual, listing planner and category planner. Pioneered using the site to conduct brand advertising, new product market testing, inventory management, and dynamic pricing training.

    • Result: 340% increase in listings. MROverstocks was closed down for strategic reasons. Was placed on available status for two yrs at full pay. Used the time to create the Business Architecture program at DePaul University.

  • 2. Auction Analyst & Contract Administrator : MROverstocks.com (6 months)

    -

    • Situation: Executive team directed the successful MROverstocks.com prototype auction website be turned into a fully functional business unit.

    • Action: Technology assessment, site innovations, operations optimization. Administered the prime vendor contract for leasing its cloud-based auction platform.

    • Result: 1222% increase in the sales volume, 667% increase in listings, 1692% increase in registrations, 75% reduction in contractual performance issues. Moved to the supplier…

    • Situation: Executive team directed the successful MROverstocks.com prototype auction website be turned into a fully functional business unit.

    • Action: Technology assessment, site innovations, operations optimization. Administered the prime vendor contract for leasing its cloud-based auction platform.

    • Result: 1222% increase in the sales volume, 667% increase in listings, 1692% increase in registrations, 75% reduction in contractual performance issues. Moved to the supplier support team to help improve processes and drive listings and sales.

  • 3. Senior Marketing Analyst : Grainger.com -- W.W. Grainger’s flagship e-commerce website (12 months)

    -

    • Situation: Executive team set mandate to increase flagship Grainger.com ecommerce online sales from $13.7 to $100 million annually in a first-to-market race. (top-10 B2B, $6 billion ann. online sales today)

    • Action: Prepared business case, designed & oversaw coding of new international marketing strategy, international email marketing campaign, and top 10 revenue-generating enhancements, including establishing new accounts online, browse catalog online, password reminder service…

    • Situation: Executive team set mandate to increase flagship Grainger.com ecommerce online sales from $13.7 to $100 million annually in a first-to-market race. (top-10 B2B, $6 billion ann. online sales today)

    • Action: Prepared business case, designed & oversaw coding of new international marketing strategy, international email marketing campaign, and top 10 revenue-generating enhancements, including establishing new accounts online, browse catalog online, password reminder service, freight forwarder acceptance, employee purchases, and procurement cards. Served on core team charged with redesigning and moving the Grainger.com website to the BroadVision ecommerce platform; responsible for the search and reporting modules.

    • Result: Achieved $102 million in online sales, a 744% increase over previous year, 850% increase in international sales online, new site achieved a 75% preference rating over old site. Received stock award in recognition of service. Invited by DePaul University’s MBA program to serve as a visiting lecturer in their Ecommerce department. Moved to help launch the MROverstocks.com ecommerce auction site for surplus industrial supplies.

    See project

  • 4. Project Manager: Grainger.com (6 months)

    -

    • Situation: Grainger.com was given the green light to quickly expand its capabilities.

    • Action: Prioritized and managed the just-in-time workflow of the 15-person multi-cultural IT Team of Business Analysts, Developers, QA, Database and Systems Administrators implementing E-Commerce Website improvements. Created separate process for publishing content updates. Stepped in on an emergency basis to stabilize and re-establish workflow during the implementation of Interwoven Teamsite…

    • Situation: Grainger.com was given the green light to quickly expand its capabilities.

    • Action: Prioritized and managed the just-in-time workflow of the 15-person multi-cultural IT Team of Business Analysts, Developers, QA, Database and Systems Administrators implementing E-Commerce Website improvements. Created separate process for publishing content updates. Stepped in on an emergency basis to stabilize and re-establish workflow during the implementation of Interwoven Teamsite version control software, enabling the site-hosting move to Digex, Inc.

    • Result: Completed 150 projects in 6 months, ranging from bug fixes to accepting credit cards online. 88% reduction in the content publishing cycle. Ran out of projects. Moved to marketing (website owner) to generate new projects.

    See project

  • 5. University of Chicago - Designed and Implemented Alumni Experience Interview Project (5 months)

    -

    Created a program in which student interns, acting as emissaries of the Dean of The College, interview alumni living around the world to rekindle their "inner Phoenix".

    • Interviewees are chosen based on a very detailed set of nested criteria built into a database inquiry.
    • Student interns are selected from the top of the class and approved by the Dean.
    • Two online classrooms were created for this project using UChicago's Chalk system:
    o One classroom contained all of…

    Created a program in which student interns, acting as emissaries of the Dean of The College, interview alumni living around the world to rekindle their "inner Phoenix".

    • Interviewees are chosen based on a very detailed set of nested criteria built into a database inquiry.
    • Student interns are selected from the top of the class and approved by the Dean.
    • Two online classrooms were created for this project using UChicago's Chalk system:
    o One classroom contained all of the information and tools a student interviewer will need to learn about the project, download interview materials and sample script, the list of alumni they will be interviewing, and upload their notes in the form of a narrative into the University's alumni database.
    o The second classroom contained all of the information and tools needed for a new director to set up and administer this program.
    • This program was designed as a turnkey model for the other schools within the University of Chicago.

  • 6. AAMSI Aircraft Parts Manufacturer - Strategic Roadmap (1 month)

    -

    Conducted interactive employee interviews, analyzed data, defined needed programs, and generated report to serve as roadmap to transform into industry leader.

    Result: Workforce stabilized, top talent retained, new right-fit CEO hired, operations streamlined.

  • 7. MBA Consulting Engagement : United Airlines - International Service and Staffing Improvement (3 months)

    -

    Working with the Mark Muren in Strategy and Diane LeBeau in Business Architecture, the students were asked to:

    1. Design a schema for balancing and optimizing service and staffing across United's 150 international locations for the purposes of:

    • Presenting a consistently good experience for United travelers.
    • Reduce cost by efficiently placing the right resources in the right places.

    2. "Solve United" as a whole, looking at United as professionals identifying key…

    Working with the Mark Muren in Strategy and Diane LeBeau in Business Architecture, the students were asked to:

    1. Design a schema for balancing and optimizing service and staffing across United's 150 international locations for the purposes of:

    • Presenting a consistently good experience for United travelers.
    • Reduce cost by efficiently placing the right resources in the right places.

    2. "Solve United" as a whole, looking at United as professionals identifying key opportunities and challenges important to United's success.

    The students searched for applicable academic literature, toured operations at O'Hare airport, analyzed a "mountain" of data, interviewed station managers and customers, and listened to Strategy's and Business Architecture's take on the problem.

    The students worked through various usage scenarios, applied regression analysis and other techniques, and devised a high-level modeling tool United could use to spot and correct problem areas which, over time, would yield a robust operational design optimized around the customer experience.

    The final presentation was attended by United's CIO, who spent an hour and a half polling the students about a very broad range of ideas and issues important to United. (The students were under NDAs.)

    See project

  • 8. MBA Consulting Engagement : Hard Rock Hotel Chicago - Increase Profit 20% (3 months)

    -

    Hotels have a finite set of rooms to work with, so improvements of 2% are considered good. The students were challenged with a 20% increase, and came back with enlightened opportunities that yielded an expected *** 49% *** increase in profitability!

    A few of the recommendations:

    • A courtesy van wrapped in advertising graphics connecting hotel, café and casino
    • Animation to help meeting planners pitch the Hard Rock: http://youtu.be/ZnPF23pQu0g
    • 3D walk-through tool for…

    Hotels have a finite set of rooms to work with, so improvements of 2% are considered good. The students were challenged with a 20% increase, and came back with enlightened opportunities that yielded an expected *** 49% *** increase in profitability!

    A few of the recommendations:

    • A courtesy van wrapped in advertising graphics connecting hotel, café and casino
    • Animation to help meeting planners pitch the Hard Rock: http://youtu.be/ZnPF23pQu0g
    • 3D walk-through tool for meeting planners to visualize spaces: http://youtu.be/Tua7pi6ZVBs

    Presentation techniques that impressed the panel of judges:
    • A presentation made via YouTube
    • A presentation made live from Las Vegas via cellphone -- "May I have the next slide please!"

Honors & Awards

  • President's Award

    Bright Promises Foundation

    Award recognizing outstanding volunteer leadership. This is only the second time this award has presented in 150 years.

Test Scores

  • 5/5 High School AP Biology

    Score: 5 of 5

Languages

  • French

    Limited working proficiency

  • Italian

    Limited working proficiency

  • English

    Native or bilingual proficiency

Organizations

  • Academy of Management

    Member

    - Present

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